Why do small African island nations perform better than African continental nations, considering democracy and human development? A Office 365 account is used for activating Office, not to logon to Windows. The app needs permissions to use SharePoint,office 365 and outlook.com. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . I am in a new position at my job and I need this in order to begin working immediately. The initial step is to make sure that your Username and ID actually exist. Facts & prices for the new Microsoft Office. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Do you need it? "That Microsoft account doesn't exist. The problem is Microsofts badly documented difference between a work/school login and a personal login. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Do not use an account name from another type of account. Recover your account by requesting a password reset. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. Now click on a user account. FIRST: carefully check that the email address is exactly correct. No. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. The previous emails from Microsoft will show your account name. every time I try, I . The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). But, I get a message saying "The Microsoft account doesn't exist. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! That Microsoft account doesn't exist. Also, you might have knowingly or unknowingly deleted your Microsoft account. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. You can use Office Online apps at https://office.com. You will have to use the original account id. I'm sure if I had created a local account it wouldn't have been an issue. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. hi@Tshaw are you using Outlook or Outlook Office 365 action? Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Microsoft | Login. Has 90% of ice around Antarctica disappeared in less than a decade? I'm just trying to play some minecraft. Click Settings and more, illustrated by three dots. Head over to Accounts, then Email & accounts. Otherwise, choose another username. I have the same headache, but see no solution. Look up your username using your security contact phone number or email address. We only have 5 hosts so a domain seemed overkill. 2. If its you, go back and sign in. Yes. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Microsoft O365 accounts conflict with Microsoft regular accounts? I then tried my email and the system worked. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Created by Anand Khanse, MVP. I should add that this particular computer had my personal account as the main user. It keeps happening. It only takes a minute to sign up. Connect and share knowledge within a single location that is structured and easy to search. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Restart the device, and install from https://portal.office.com/account to get the correct version. So freaking annoying. If not, select the checkbox next to the device. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. Thank you for posting to Microsoft Community. Do I need a thermal expansion tank if I already have a pressure tank? That Microsoft personal account doesnt exist. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. These computers were set up for organization and the one I re-installed I set it up for personal use. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. Now click on "Azure Active directory" you may need to click on "Show all.". A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. We won't spam you. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. I was having issues accessing my work/school account in the Calendar app on Windows 10. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. This worked in half a second. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. You can unsubscribe at any time, of course. Windows 10 comes with a feature that allows you to do a factory reset losing all files. "That Microsoft account doesn't exist. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you are having troubles fixing an error, your system may be partially broken. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Microsoft. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. From there, check to see if your device is enabled. Are there tables of wastage rates for different fruit and veg? Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. When you see the account you're looking for, select Sign in. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? It definitely is an Office 365 account that was being used to log in in the previous computer. Copyright Windows Report 2023. Enter the on-screen character and click Next. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Another method would be to open any Office 2016 or 2019 app and create a new document. MS has got to fix this. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. How do I find my Microsoft 365 admin? Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? To learn more, see our tips on writing great answers. I have the same error from the same steps but with a different cause and solution. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Asking for help, clarification, or responding to other answers. Enter a different account or get Identify those arcade games from a 1983 Brazilian music video. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? I am not even sure if that would work anyway. What do I do? Here are three major reasons apart from the probability of the account id doesnt exist. But, I get a message saying "The Microsoft account doesn't exist. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Cache in the Edge browser stores website data, which speedsup site loading times. Whats the grammar of "For those whose stories they are"? You can connect with Saajid on Linkedin. I am baffled by this. You only need to follow the steps carefully, and you should be able to sign in to your account again. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Enter a different account or get a new one." "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. There are various factors that can cause the Microsoft account doesnt exist issue. Hi so i restarted my HP laptop and i'm setting it up. Guiding you with how-to advice, news and tips to upgrade your tech life. Then we were able to add the workplace user. I haven't been able to find a way to set that up right out of the box, though. I have my phone number setup in my account, so instead of email, I used my phone number. On the next page, fill out the necessary details. Enter a different account or get a new one. Enter the email address, phone number, or Skype name you use to sign in then selectNext. I hope you were able to figure out what was wrong with your account. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Use an alternate account to sign in (if one exists) or sign up for another one. All Microsoft accounts are either work/school or personal. Avoid attempting to log in with an Alias. If you arent an admin, see How do I find my Microsoft 365 admin? That Microsoft account doesn't exist. Business Tech Planet is compensated for referring traffic and business to these companies. Amazingly both messages are right but not well worded. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. MS also keeps linking my work and home accounts. Fill out all required fields. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. We have problem with the sign in of an account. Making statements based on opinion; back them up with references or personal experience. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Click on the Start button on the left side of your Taskbar, and select Settings. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Enter a different account or get a new one" when opening outlook through Power Automate. For example, trying to use a personal login for a business-only service. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. I had deactivated all possible Settings in Privacy settings. Cache in the Safari browser stores website data, which can increase site loading speeds. Amazingly both messages are right but not well worded. We are happy to help you! Hi, I am trying to register for AZ-900 exam. Usually this error appears because of a simple typo. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Super User is a question and answer site for computer enthusiasts and power users. I know the account is valid because it is the same one I am using in this forum. After entering the unique code, you will be able to create a new password and sign in. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Explore subscription benefits, browse training courses, learn how to secure your device, and more. My answer is to jettison Microsoft for something that works. While it may look as if the account is incorrect, but there can be other reasons. Position: Columnist She was graduated from the major in English. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. You can, however, create a new account with the same name. Enter a different account or get a new one" when opening outlook through Power Automate. If this situation arises, use the primary User ID instead of the additional address. Its a distinction not always understood by Microsoft own staff and associates. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. The User can sign into power apps fine,The problem comes when they need to sign into the app. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Guiding you with how-to advice, news and tips to upgrade your tech life. Enter a different account or get a new one. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Slot in the Microsoft user ID that needs to be recovered. This is after creating the O365 email account for the user without issue. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Hence, logging in with the affected account (Alias) will trigger the user ID error. What is the point of Thrower's Bandolier? If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. This is also happening to me. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Is it possible to create a concave light? If so, please select work or school account and . We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. For the question by Ramhound see. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. I am trying to sign in to a new computer using my Microsoft account. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. This is absolutely maddening. @harrymc: there's a chat going on as well. After that, click on "Devices.". Windows 11 how to upgrade. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. One last method would be to sign in to your email associated with your Microsoft account. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. That Microsoft account doesn't exist. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. I did online training with this specific account. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Feel free to let us know the solution that helped you fix this issue in the comments below. For Windows devices, try the following troubleshooting methods. If you are prompted for a product key, see Where to enter your Office product key. Has anyone found a solution? In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. You can also verify by asking close contacts to whom you have emailed from that account. 6. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Minimising the environmental effects of my dyson brain. What is so difficult that Microsoft doesn't recognise a valid account? Key Takeaways If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. A few months ago I created this account and now it says that it doesn't exist. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. To create a new account, head to Microsofts Signup Page and choose a new account name. If not, select the checkbox next to the device. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Please help. Enter a different account or get a new one". Here at Business Tech Planet, we're really passionate about making tech make sense. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I cannot believe the idiocy of this design. Sign In. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. That Microsoft account doesn't exist. We hope that the suggestions listed above helped you to fix this error message. So, lets see what can possibly trigger the issue. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Madness. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. These are different to MSAs. To access this form, the user must be signed in with a Microsoft account. New Member. Now hover over History and click on History.. If you forgot your Microsoft account password, follow these steps. So, you might need to create a new Microsoft account. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Thats it for this blog; thank you for taking your time to read our content. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. 1. Go to Microsoft Certification Dashboard. I then signed OUT my personal account and it signed me in with my work account. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Check your Microsoft account names under Email & accounts. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. I set mine up some time ago, personally, with my aol account. More info about Internet Explorer and Microsoft Edge. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Well, cached data stores all previous elements of data preventing access again. Create one! Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. On Your Dashboard, click on click Schedule next exam button to select your exam. I have had trouble logging in due to the fact the password *** read more How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). In reply to Greg Carmack's post on March 9, 2022. I DO NOT WANT MY WORK LINKED TO HOME. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Enter a different account or get a new one. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes.