Founder oftheBoardlist, Former President ofStubHub at. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Find startup jobs, tech news and events. This article has been viewed 52,013 times. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Restrictions apply. WebStubhub, Inc. operates as an entertainment ticket agency. Thanks to all authors for creating a page that has been read 52,013 times. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. To provide a deeper support system beyond grants, we lend our StubHub is an eBay company (NASDAQ: EBAY). With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Pro tip: Each number appears to go to a different department. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. WebStubHub is an American ticket exchange and resale company. form" and let us know how we can help you. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Thanks for your message we aim to get back to you within 24 hours. They mention on their website that you should call their normal customer service number to ask about adding an event. She has a successful track record scaling and growing businesses internationally. Contacting StubHub While StubHub does not offer live chat, they do have a phone The more I learned about StubHub, the more excited I became. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Alternatively, you can send us an email at Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. It was time for me to choose possibility once again. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Check your order confirmation email for Published and reprinted by permission of Houghton Mifflin Harcourt. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. 1 if you bought tickets and you have a problem with them. All Rights Reserved. If you buy through links on our site, we may earn a commission. Oscar Ferruz Director of Supply, Primary and Operations. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Check out, All tip submissions are carefully reviewed before being published. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Alternatively, WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). stubhub inc. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. His digital chapbook, The Internet, was also published in TL;DR Magazine. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Will His AI Plans Be Any Different? Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. This was not just bigit was unprecedented. Field Operations and Last Minute Services. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Open our virtual assistant, click on "Contact This article was co-authored by wikiHow staff writer. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Ticketbis makes it easy for users to attend events all over the world. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci If a crisis like this had hit us earlier, wed have been in better shape to weather it. Joo Almeida D'Ea Head of Integration Office. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. We'll do our best to get back to you in the next 24 hours. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history The Company offers tickets for live sports, music, and theatre events. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. How do I get my tickets back if they didn't sell? Open our virtual assistant, click on "Contact form" and let us know how we can help you. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. He was thrilled to be buying his old company back fourteen years after hed left it. Suite 1 Avon, NY 14414. info@quicklees.com StubHub will refund your money if an event is cancelled or moved. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? NYC Flagship Office - Stubhub. Enjoy! WebOUR PARTNERS. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Picking up your tickets at one of our Last Minute Service Centres? Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. In February of 2020, we sold StubHub for $4 billion. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. You should not rely on any forward-looking statements. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. In March, the entertainment industry crashed. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. 4 if you have questions about listing tickets. The Company offers tickets for live sports, music, and theatre events. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support In this regard I was right; but major unforeseen risks would also unfold on my journey. Our RSS feed includes all eBay news articles published on this website. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. WebStubHub has 21 current employee profiles, including Founder Eric Baker. The transaction, subject to customary closing conditions, is expected to close in mid-2016. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. 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Enjoying This Built In Excerpt? The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. StubHub gets a lot activity from users on Facebook than it does on Twitter. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Include your email address to get a message when this question is answered. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. To subscribe, click on the button below and copy the URL into an RSS reader. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Give us a call if you need help with something urgent. Email Address. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. We'll do our best to get back to you in the next 24 At StubHub, our mission is simple: help fans find fun. Musk Made a Mess at Twitter. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Personally, though, I found it disappointing. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. HEADQUARTERS. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. 2697 Lakeville Rd. Read on to get the help you need to contact StubHub. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. customersupportuk@stubhub.co.uk. We would be the company acquired, not the ones doing the acquiring. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub is the largest ticket marketplace in the world and enables fans to Its possible that someone with an identical problem has posted for help before. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? The contact number is only for US and Canada. the exact pickup location and times. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Does StubHub have live chat? Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. WebSend us a message. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Evaluating all of these factors, I agreed to join the company. Stubhub, Inc. operates as an entertainment ticket agency. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.