By - June 6, 2022. Shipping . You can view ourPrivacy Policy hereand unsubscribe at any time. Final sale items are not eligible for refund, store credit, or exchange. Posted on Last updated: December 20, 2022. They are available from 9am-8pm ET, Monday-Friday, and will be glad to look into this, as soon as they are able. Address for shipping back Modcloth returns. Complete Guide, What is a Permanent Bracelet? In terms of tracking, downloading the app is not required to see your tracking information - it is an option provided by the system that hosts our website, but you do not have to download it in order to track your packages. You also can't return pieces you've worn, washed, or damaged in some way. Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. I'm very sorry for any disappointment regarding our shipping costs. If you received an order from ModCloth as a gift, you can still return! And since this casual mini is sleeveless, it can be layered with your basic tees! Complete Guide 2023, 13 Best Face Oil for All Skin: Top Picks 2023. ModCloth Returns To European Market Due To New Owners, Go Global Retail. Exchanges must be received within 90 days. Quick Buy See my privacy policy. Facebook. LOS ANGELES, Sept. 15, 2020 /PRNewswire/ -- ModCloth, the ecommerce retailer offering modern vintage-Inspired, versatile . Everything You Should Know About the EZContacts Return Policy. I also use other affiliate links. Hi, Lynda. ModCloth Label If you dont want to deal with the hassle of using the ModCloth portal and generating and printing paperwork, you can avoid the whole process. Hi, Aby. Please rest assured that they are working hard to get responses to everyone, as quickly as possible. In that case, return the item by mail and include your measurements on the packing slip. Private Label. These policies are subject to change. I'm sorry for the wait with your return. To do so, you have to complete the following five steps: The return label is free, and ModCloth will cover the shipping costs in case of a faulty or incorrect product. 0. Returns received after 90 days of the original order shipment date. We can only make decisions based on the information provided, so it is important to let the Care team know you are experiencing a hardship for them to best assist you. I've tried several times to buy blouses from Modcloth but I always stop once I get to the shipping price. You also cant return pieces youve worn, washed, or damaged in some way. A member of our Care team should be reaching out via email to assist you shortly. Package everything up and return it according to the shipping label instructions. Also, the sizing can be way off. For more details, visit their Fashion Nova Returns portal. In this article, DoNotPay will cover the ModCloth return policy and explain all the details that you need to know before you file a return request. Its OK. You only need to do the following: Once you ship the product to ModCloth, you can sit back and leave the rest to us as we will reach out to ModCloth regarding your return. Once you locate your order, youll select the items you want to send back along with the reason for the return. It sounds as though you may have had a connection issue via phone, and we'll be sure to share that with the appropriate teams. The only exception is if you ordered tailored pants and the alterations were not done correctly. They are a small group, and are currently working through extremely high volumes of incoming messages. Here are 8 tips for writing great reviews. Click "Forgot Password?" Modcloth has always been a brand for women and vocal in its support of women's issues, size inclusivity and creating conversation. Fashion Nova Holiday Return Policy modcloth return label. I'm sorry that we did not have your item to re-send, and for any frustration that we sadly do not have raw packaging material that we are able to send out to customers. I ordered the exact same dress in a smaller size. Please note that all final sale items and late returns sent back without prior authorization will be considered forfeited, and will be handled at ModCloth's sole discretion. They are a very small team, and are currently working through extremely high volumes of emails, so responses may take a bit longer than usual. To apply a promo code, you must add the items you wish to purchase to your cart. Returns received by ModCloth between 31 and 90 days after the original order shipment date (as printed on your packing slip). Please allow up to 14 business days for your return to be processed upon receipt at our warehouse. Not worth it! It's extortionate compared to other online sites. Im very sorry for any frustration, and for any trouble with getting in touch with our Customer Care team. Returns received by ModCloth between 31 and 90 days after the original order shipment date (as printed on your packing slip). While I know our return process can be on the slower side and certainly a part of our business we are wanting to improve, we do absolutely refund all return eligible items sent back to us, and if something is taking longer than it should, encourage customers to write in to our Customer Care department for us to look into the matter. SEARCH FOR ORDER. Need help preparing for a government test? For more information on our Return Policy, please click here. Our Customer Care team is available via phone, chat, or email, from 9am-8pm ET, Monday-Friday. Start Your Return | ModCloth Well issue you a ModCloth store credit for the amount of the returned item(s) to your account. ModCloth returns to Europe By Andrea Byrne Sep 16, 2020 Retail Vintage inspired apparel brand, ModCloth, has relaunched its shipping in Europe. The vintage-inspired, e-commerce company quietly reopened in . If you return an item to ModCloth and dont receive a refund even though you deserve it, you can use our app to demand whats rightfully yours. Email Address or Phone Number Email Address or Phone number used when order was placed. Thank you for reaching out with your feedback about this product and our customer service. Find your order number. Write CSS OR LESS and hit save. ModCloth Returns, 2250 Roswell Drive, Pittsburgh, PA 15205 If using your own shipping method to return, please make careful note of your tracking information, as ModCloth is not responsible for lost or undelivered returns made without the use of our label. sad. Referrals must purchase their items through the direct link provided to their email for you to receive referral benefits. From there, pack up your unwanted items along with the return authorization. I'm sorry for the wait with your return. Depop Vs Poshmark: Which is the best for Sellers? Read International Returns Info . 1. iis express not working with ip address. Items are mailed promptly and of good quality. Machine wash. Unlined. modcloth return label Finally, someone emailed me and said they were really sorry and overloaded. I ordered jeans. I didn't like the pieces and emailed, called, and chatted to return. 250 Points = $10500 Points = $20750 Points = $301000 Points = $40. Ground Economy Shipping on Orders $150+. Free U.S. ModCloth Return PolicyAll You Need To Know - After SYBIL I ordered a dress and it came in about two sizes too big. Does Modcloth have free returns? For more information, please visit our ModSquad Rewards page for more information. Thank you for your review! Once the item leaves your hands, itll be hard to locate if you dont have a tracking number. One-of-a-kind items (including vintage) are returnable for store credit only. MIX & MATCH SALE: TOPS & BOTTOMS STARTING AT $10! I ordered something over a week ago and i have received no communication from ModCloth with shipping information. We are always happy to fix the issue, as best we can. If you live in Hawaii, Puerto Rico, Alaska, or anywhere outside the U.S., you must arrange your own shipping. Please note that points can only be redeemed through domestic checkout at this time. I have tried contacting them by email and by phone and through the online chat option, and have gotten nowhere. I'm very sorry for any trouble with getting in touch with our Customer Care team. Shipping charges, except in cases where we have made a shippingerror. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Gathering paperwork for small claims court cases, Submitting a complaint to your HR department, Appealing low college financial aid offers, Protecting yourself from sex offenders near you, Mailing anything without wasting time in long lines, Enter your order number and other required information, Print the return form and the return label, Place your item inside a box together with the return form. Let me guess you bought one of those adorable retro dresses at Modcloth and then changed your mind? Just be sure you log in with your account to earn points, redeem points and enjoy the benefits of being a part of our community. If you live in Hawaii, Alaska, Puerto Rico, or any location outside the U.S., you cannot use Modcloths return shipping label. When I go to the tracking link they provided via email the site (ppxtrack) is static with no updates for three weeks. Return the package via the US Postal Service or FedEx. They are available from 7am-9pm ET, Monday-Friday, and 10am-6pm ET, Saturday-Sunday. I bought $70 sandals in March, did not wear until June, and one has fallen apart. I waited for awhile to see if the refund would come through and it didn't so I reached out to a customer care person via email. I've been trying to reach someone in customer service to sort out what happened, but no one will get back to me. You can view the official policy here. For Domestic (US) returns, please click here. This person processed my refund manually but it was for $20 less than I'd paid. Ground Economy Shipping on Orders $150+. I am sorry to hear you had a frustrating experience with your recent return with us, but I am glad you were able to locate your tracking information, and we were able to process your refund for you. From social media to dating sites,, The best face oil can deliver other beneficial ingredients like retinol and antioxidants in addition to sealing in moisture and, Does the Perbelle CC cream actually make your skin tone better?