Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. MerLex Auto Group - Facebook 72 Verified Reviews. Purchased 2015 ******** **** ***** July13 2020 during COVID. Completely Dishonest and Fraudulent!!! He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. MYWOT. Got a particular new car in mind? Merlex did not have the vehicle we were interested in purchasing. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports This is IMPORTANT! I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Merlex Auto Group. I drove far to get the vehicle I wanted. 1 mile away. You will be sorry. Arlington, VA. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Appfolio Charged $538 to charge card and I never heard of them!!! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. 5. Very responsive!! The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Advertisers above have met our Job closed due to COVID so I hardly drove car after that fixed! Don't waste your time! They assured me that they would rectify any issues and disappear when time to do so! Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Car dealership. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. I dealt with the GM, Walter. THIS IS FRAUD! We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Price of the car is $14,966. That's the way you make sales and retain satisfied customers!!!!! and why? Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. He was very knowledgeable, thorough, kind, and most importantly very honest. Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, And the best part of all, documents in their CrowdSourced Library are FREE. The Merlex Auto Group Way. Website. Merlex Auto Group Sales Position. THAT NIGHT, lights appeared in the dashboard. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Sales: (703) 685-9312. Dont trust this dealer! They definitely give you the star treatment here! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. There is a second line of financing exists. Before leaving, Ray gave his number, stating "Any issues, just let me know! we have that vehicle on the lot and come and talk to Jessie. JULIAN TOOK VERY GOOD CARE OF ME. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. i brought it in the next day and showed Ramil. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Ripoff Report | Merlex Auto Group Review - Arlington, VA The following day I sent additional information pertaining to the sale via text message before they opened. Ally bank gave me the reference number. Consumers want to see how a business took care of business. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. https://www.merlexautogroup.com Safety status. He knew nothing about the car so i should have known he knew nothing about anything else either. All business will get complaints. Very unorganized and fake professional. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Tell us has your experience with this business or person been good? For important participation details and mileage limitations, please ask your dealer. July 21,2020 check engine light came on. This time I decided to take to ******** dealer. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? The process was stress free and pleasant. Find out what works well at Merlex Auto Group from the people who know best. 3.7. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Merlex Auto Group | 7 followers on LinkedIn. flexible hours. I said I want to return car. Merlex Auto Group (@merlexautogroup) - Instagram before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Initially I showed him a car that Id settle for but wasnt in love with. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! They have the best inventory of lux cars. Unlawful and unprofessional. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Merlex needs to apply this principle!!!! Very informative. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Job. Corporate Advocacy Program: How to repair your business reputation. BBB Business Profiles may not be reproduced for sales or promotional purposes. The manager Walter prepared Purchase Documents set. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. I contacted Capital One to look into this loan! I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Monday. Bought a range rover. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. (703) 214-3598. Unique Auto Import Jobs & Careers - 23 Open Positions He couldn't talk then so I got a return call 5 or 6 hours later. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. The posting time indicated is Arizona local time. We left negative reviews of our experience. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. I had a wonderful experience purchasing my used vehicle. I asked to provide me with absent pages in my Purchase Documents set. I called about the same car on three different days over the course of three weeks. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Merlex Auto Group. Closed | Opens at 10:00 AM. The final on road price was 10K higher. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. 8 years ago. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Compare pay for popular roles and read about the team's work-life balance. Well guide you through the process. Finally, one place to get all the court documents we need. I was told the truck "was in the shop" to get a sun roof motor replaced. Cancellation and Refund Policy, Privacy Policy, and I contacted "Walter" who quickly asked "when can i come in? 2 DAYS AGO! Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Get a Kelley Blue Book instant cash offer. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp Directions. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Copyright 1997-2023, Ripoff Report. This rating includes all reviews, with more weight given to recent reviews. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Dealer said they would call back when the car was back, and never called back. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. I spoke with substitute manager for that day Ray Kandahari. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Want to share your experience with this dealership? After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. I called them. High End Used Car Sales. 1105 N GLEBE RD, ARLINGTON, VA 22201. learned a lot about cars. BBB reports on known marketplace practices. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! They outsource all of their work to Philippines who do not know the basics of the English language. It looked brand new being a used car and all of the customer service reps handled me very well. PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader 4. Find more than 112,707 complaints| Ripoff Report Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Used Lexus IS 250 for sale in Centreville, VA under $99,999 It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. BBB Business Profiles may not be reproduced for sales or promotional purposes. Beware! I had told them that I was interested in one car and my daughter was interested in another. It's been two days, I have not heard from him since. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Absolutely incredible!!! Customer service horrible suppose to refund me for oil change haven't got back with me. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The case status is Other. I am a return customer and they as last time they treated my husband and I with s. File your review. International Association of Better Business Bureaus. CARFAX does not have the complete history of every vehicle. Even called me several days later to say car was there, but you told me wasnt before. Can be upwards of $3000.00 On top of vehicle cost. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Come Jan2022 job reopened so I started to use car frequently. Directions 235 Reviews. Verify to immediately update business information, respond to reviews, and more! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Jason and Walter treated me with kindness and respect. I highly suggest, next time you spend over $10, you get yourself a keeper. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Safe. 2 months ago. Established in 2014. (I was looking for financing for my daughter, starting April 1, when she starts her new job). Copyright 1997-2023 Ripoff Report. MERLEX AUTO GROUP - 41 Photos & 214 Reviews - 1105 N Glebe Rd - Yelp Merlex Auto Group Reviews - Arlington, VA | Cars.com WOW that's great service, I expected a ride not to be taken for a ride. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. The car I made an appointment to see and drove 90 minutes for was not on the lot. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. I got congratulations on the purchase from SETAYESH INC. We've either got it - or we can get it. Save. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. All business will get complaints. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Advertisers above have met our BBB Business Profiles generally cover a three-year reporting period. Read more reports about Merlex Auto Group. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. The Purchase Documents set is thinner by 1/3. Specialties: High End Used Car Sales. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. I was contacted, via e-mail once, and once only!!!! They told us the car was on the lot, but upon arrival, the car was no longer at their location. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. I was scared that they will break my doors, windows and home stuff. United States. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Also he said that the total due is about $27,000. I left with a Mercedes certified vehicle that has all of the bells & whistles. He said no way. Merlex Auto Group Instagram He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Was sold a car with a bad engine! Was clean and in great condition. Than hung up on me. As a matter of policy, BBB does not endorse any product, service or business. Will definitely be back in the future. All Dealer Home Services must comply with state or local ordinances. 7. Please teach me how to make the bank stop frightening me. He spent 75% of the time i was there with me. Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Please teach how to cancel this Certificate of Title. MerLex Auto Group | Arlington VA - Facebook Got in contact with Julian shortly after the price dropped. Merlex Auto Group. its only been two weeks and he has proof he put down what you asked for.". They told us the car moved to another dealership. This rating includes all dealership reviews, with more weight given to recent reviews. He then texts me "if i am having any problems, contact the salesman!