Evergreen Shipping Agency (America) Corp. Please enter container IDs (Maximum 10 Entries). Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Stay up-to-date with all the current export receiving dates. Reefer demurrage includes plug-in/electricity charges. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. of Agriculture CLICK HERE This cookie is used as a unique identifier to track viewing of videos. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions details, The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. } Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Evergreen Shipping Agency (America) Corp. Subscribe for UIIA EMail Notification. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. } display: none; Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Modified on: Thu, Aug 30, 2018 at 11:23 AM. Click on DnD Calculation tab. Limited same day appointments will be available for certain transactions. Local Information. background: #107661; Appointment slots will open 7 days in advance (subject to change). Stores Boolean values to check whether website must be animated. Please check your emails if you have not yet activated your account. All rights reserved. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Empty return locations can change any time without notice. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Are you having trouble making an appointment or paying a fee? Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Activity location codes for demurrage and detention, Submission of release request instructions. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. We refund the returned merchandise within 8 business days of receiving the items. At inland port locations owned by ports (ie. About Lynx | Terminal Access For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. 8, 2021 in order to access the terminal. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. New Orleans - first 8:00 AM following vessel departure Featured: Christmas Traditions Collection. IANA's Equipment Return Location Directory flex: 1; Free time: Working Days If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Contact us and we will respond within the next two working days. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Gate Opening Hours To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. We hope you love what you ordered. of the UIIA. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Marine exchange of SoCal, APL: (800) 999-7733 .eg-eyebrow { Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Free Flow/Peel Pile Requirements PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Empty Returns | South Florida Container Terminal - SFCT At CY Rail Facilities working days are defined as Monday through Saturday. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Look up rates for new shipments and inland tariffs. font-size: 15px; Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Philadelphia - first 8:00 AM following vessel departure DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Import Refrigerated Cargo - CY Deliveries - Price Increase. To ensure appointment availability, it is encouraged to place appointments daily by noon. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. } Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Allows the user to access multiple applications by using single sign-on. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. (10 containers per search) Reset. deliveries. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Where do I return my empty container? When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. width: 80%; PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. U.S. Department of Commerce As a standard, our returns policy is the following: No unauthorized returns will be accepted. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: To subscribe to equipment return notifications via email enter your contact information. Port Elizabeth - APM Terminals Keeps user information for session identifier after the user has logged in. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns display: flex; color:#fff; All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. All free flow piles must be picked up within 3 days of discharge. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. A platform for our supply partners . Remembers if the user accepts or rejects the Cookies Notice. Pacific Maritime Association We are a leading container gateway in the United States. Terminal Island, CA 90731. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Port of Los Angeles Registration required for some services. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. The tags are re-editable. The tags are re-editable. EVERGREEN container tracking No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. A portal for shipping and transport information. Return Policy | Evergreen This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. vessel tracking, port schedule, access rates of exchange for your selected Appointments for the day will be spread throughout the shifts. eContainer is the tool which enables easy access to search for empty delivery locations. .eg-eyebrow-right { .eg-eyebrow div { Identifies an unique user across multiple applications. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Remembers the users default region landing page. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Depot Information | Evergreen You can provide your consent by clicking Accept All. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Refunds are in the display: block; You may be trying to access this site from a secured browser on the server. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Canada - Toronto Empty Container Returns. Terms & Conditions, PierPASS Read more. Your user specific instructions are to be followed and supersede any instructions published here. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. You should be receiving a notice. If your item is defective, you have one year from the date of purchase to return it. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Country: United States We will provide feedback on your dispute within 5 business days of receipt. Los Angeles - first 3:00 AM following container discharge Copyright 2021 Advent eModal. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Don't miss out on sales, new arrivals and more. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Empty Return Instructions & Vessel Schedules. Customs If you have not, or just want to be sure, you can search the list we . Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Maersk Spot now also includes extendable Free time options. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. OOCL - Empty Container Return Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Customer Service Package For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Subsequent changes to the information will be captured the following day. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Email Address. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. The eContainer application will advise where to return an empty container in a given metropolitan location. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. . Pack your return securely, in the original package if possible. Canada - Toronto Empty Container Returns - Hapag-Lloyd Please key in your Shipping Line name for each terminal. Everport. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Remembers the users tracking preferences on www.oocl.com (e.g. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. 2/27 (https://bit.ly/3IGNRwz) DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 .eg-eyebrow-right { Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. print button, Terminal Reefer container with IMO follows Reefer. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Please contact Evergreen at 972-764-1350 for any demurrage questions. Appointments will lockout 30 minutes prior to the start of each hour. Hover your cursor over the Terminal to see their Shift Definitions. Third parties and social media networks also place tracking cookies. text-decoration: none; Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions By pressing accept you accept such use of cookies. Get updates on terminal schedules and other notices. These days will be countable days within the free time period for detention. It will also provide a re-delivery number should the container be an off-hire or one way. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Our team is here to help deliver best-in-class service to our customers. Evergreen Enterprises **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Please login or create an account to access online services. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Newark - first 6:00 AM following container discharge Postal Service, give it to your mail deliverer or drop off at your nearest post office. Please email tiwyard@everport-terminals.com if you have any questions or. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Thanks for your cooperation! tracking by Bill of Lading, Booking, Container, etc). If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. width: 100% Non-operating reefer (NOR) is considered as Dry Container. Expiry Date: Until further notice Please note that personalized items, food and live plants are nonreturnable. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Currency: USD At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Limited same day appointments will be available for certain transactions. Pierce County Terminal (PCT) Update - Port of Tacoma We will work directly with the retailer on these issues of consumer returns. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Sticky session ID used in load balancers. eContainer | ZIM however not all transactions will be guaranteed. padding: 5px; The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Where do I return my empty container? Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Sets session expire time for the user across multiple applications. Contact Direction: Import After 90 days, there are no returns.Mini and Micro Paks may not be returned. PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Port Everglades - first 7:00 AM following vessel departure Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. We use cookies as a fundamental part of our interaction with our users browsers. For details how to extend your DnD Free time at destination, click. Port of Oakland Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Subscribe Unsubscribe Leave all lists. Baltimore - first 8:00 AM following vessel departure Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. } Contact information for the different equipment control teams can be found at the top based on the city you are looking for. This domain is owned by Doubleclick (Google). @media(min-width: 769px) { Motor Carrier SCAC. Need a custom quote or want to discuss your options. voyage, detailed container specification enquiry, carbon calculator, and Empty container return locations Use the below overview to determine where to return empty containers in Canada. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Each appointment therefore is valid for two hours when including grace periods. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114.