He just said you have not paid so you will be fined. It seems, that I will soon receive notification of a large penalty for crossing and not paying on time. Today received a PCN for 70 for a hired vehicle which had a Tag fitted. I am not prepared to consider paying the Penalty until I have received the notice in writing. They told me that there was a fine for the first crossing, but that I could pay for the return (a week ago) without incurring a fine. Too many people like you are being hounded for doing no more than the right thing. I crossed a few weeks backI havent had any penalty notice, can i try and find out if its been lost in the post or ?? The signs, as you say, arent a lot of help for occasional users or visitors from overseas. When we get before an audience, we throw most of our natural methods of expression to the wind, and strive after artificial effects. 7. Because I did the journey in a day Ive been collared for my return so no leeway to pay re first offence. Might be worth looking over bank statements again for the 5. when i contacted Dartford call centre and explained they said i owed them money however I have receipts showing that Dartford owes me money, was ment to get a call back but still waiting one week later. The time given for payment is way too short and the fines are out of all proportion. In a lease van. Its easy to forget if you only use the crossing once in a while and it is very unfair to refuse to take payment before the fine has been issued. (5) The handout sent through the post says you can pay by phone but doesnt give a phone number so if your computer is down or you dont use one you are stuffed. How will they collect the fees from foreign drivers. Our car is congestion charge exempt but I see no evidence on the gov.uk website that its exempt from Dart Charge. I am livid that you can not simply phone and give your receipt details but have to spend time an money searching for receipt and then paying postage!!!!! I managed to speak to someone on the phone this morning and surprise! Can somebody help ? YOU REALLY NEED CLEAR SIGNAGE 10 MILES OUT ON BOTH SIDES The only reason we noticed coming back was there were no tolls to pay !! i.e. Thanks. I live up north too and there are 10 in my area so no excuses. How did you take it to an independent tribunal? Glad I stumbled across this, I was very confused with the set up, and thought the sign was to do with congestion charges. We were not offered the 14 day grace period neither was any allowance made for the poor signage and her language difficulties. I have today 14/11/2015 received a charge certificate for 105. I have not heard this policy is changing. Curious Myths of the Middle Ages by Sabine Baring-Gould - Complete text Because Im an honest person, I preferred to pay with that money I would willingly climbed on the London Eye with the whole family and my daughter and I gave up because London is expensive for an Italian, it annoys me very much have you got that money for a tunnel, I know that now is the next time rather than go through the tunnel spend twice as fuel. then pay it. The chap then advised i had another 7.50 to pay which now clears everything up. If the T&Cs dont make this clear, have a word with your local Trading Standards office. Very dodgy the way this business is run, pure money making outfit trying to scam honest people. On the 16th of May 2015 i recieved a letter from them saying i hadnt paid and as it was my first offence would only charge me 2.50. Its a bit sneaky, but the last time I had a fine, I paid 5 for a trial of an online solicitor called JustAnswer. Just realised I missed paying the charge last Monday 27th. Rely on GPO getting your letter to you within 14 days and hope for 2.50 or pay 37.50 to make sure it isnt going to rack up astronomically ! So it appears that you have to pay twice for the same crossing. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. I totally forgot to pay the charge until I heard an advert on the radio the following Tuesday 28 July. You can find out more by contacting MoneyHelper. Surely common sense would be to apply the payment to the only crossing we have ever made.ie the one they are fining us for not paying. We all share your frustration on this one. I crossed the dart ford crossing On the 24th June 2019 I went to pay the following day in my phone but the page wouldnt fully load I tryed several times to pay the fee that day and the page still wasnt loading the following day i manage to pay online using a pc i also have a receipt for this I have now received a fine for 2 amounts recent one being 102 I dont not find this fair or reasonable as I made several attempts to make the payment the next day before midnight is there anyway I can appeal this. Outright thievery! The fine is 70 (with 35 option for early payment) but OP has more than one. I have just done a quick crossing to France had my pennies ready to pay at the bridge, but no way to pay. The lack of transparency on fines and the timing of payment is designed to maximise revenue. (1). About the photo: Evidence shown in Alex Murdaugh's trial for murder shows the Colleton County property where the Murdaughs lived, at the Colleton . You should certainly remain exempt if you were before. (2) We will be out of the country for the next three weeks so wont be making the return trip within the required 24 hours. I feel annoyed that if it hadnt been for my cousin telling me the barriers have been removed & you now have to pay on line I would never of known anything about it, we are traveling from Nottingham to visit my relatives in Kent, we are due to travel on 1/11/15 so we will see how well things are sign posted, I have also just received a penalty notice for a crossing made on the 22.06.2015 which I paid 5.00 for on the 26.06.2015 , rang up yesterday the advisor couldnt understand it as a note had been made on the account that two crossing were made but they have only confirmation payment of one 2.50 . Comment: The new remote payment system and poor signage has resulted in almost 3.5million fines being issued since the Crossings toll booths were axed in 2014. Yes what a system we are from spain april gates open no warning no signs may again same september again same we dit not know becourse road works thinking free of charge than in late november recieved 4 finish of not paying we complain Saying where to pay when we recieved the finish we want to go again dartford crossing putting out van online but say can not find we try to phone after many times put nr this nr that etc line go dead i think this is made special to fuck us for the fines ridiculous how the british goeverment try to make money Now we drive around the m 25 to go to suffolk, Hello, Im Italian, I passed under the tunnel Aug. 16, 2015 with my camper and during the transition I was surprised of the lack of toll, (I had been in London in 2013 and we stopped to pay), today December 1, 2015 I get the sanction and I have to pay 35 pounds, wanted to know if everything is correct, if the company is not doing a scam to all the people who do not know that at that point, things have changed. If you do not cooperate they then call out the police who assist them to rob you. There was no information displayed as to how to pay on the road, How am I supposed to know as a visitor that I am supposed to pay a toll! How should I proceed ? Fining after only 48 hours is grossly unfair, especially for those going abroad or from overseas. When my other half spoke to the Dartford tunnel team they assured him that next time it would automatically be taken out of his bank account. The problem was I never saw the notification Until 16 days later as I was abroad on holiday. Continued non payment results in a Charge Notice increasing fine by 50%, further costs are added when debt is registered with County Court. The person I spoke to said that I can pay at the same price return 5 pounds. Is it possible that someone else has used the car at the crossing? If you pay for your Dartford Crossing online, you should check your bank account to ensure you werent charged twice. i was travelling from Cardiff to Grays RM20 3AS . How to Sell Challenge Dart Charge Penalty to a Skeptic (6) where are the payzone retail outlets in my area. I went to Dover and back in one daylong voluntary work day away on sat of first bank holiday. Hope it helps.https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal. I would like to be able to put my registration in, and confirm that there are no outstanding payments or fines. The Highways Agency has changed the way drivers pay to use the Dartford Crossing (Dart Charge) and drivers no longer pay at the barriers, instead they pay in advance or by midnight the day after the crossing. Find your local Trading Standards office here. Form 1000 dart Dart Flights Pentathlon 10 Ultra Thick 10 Micron Std Blue. I too have just received a penalty notice for a journey I had paid for, as I returned a few days later can I expect a second penalty notice? I driven through Dartford crossing on Saturday & driven back again on Sunday but felts so ill when I got back home so I went to bed as soon as I got in. we are a small hire company in Lancashire. I used crossing forward and back on 21st of September but was able to pay only the next day morning. If you're complaining by post: Customer Services Manager, Dart Charge Customer Services, PO Box 842, Leeds, LS1 9QF vorrei essere ricontattato per mail Kind regards In April whilst in the UK, there were horrendous delays going through the tunnel due to road works and improvements I drove through the tunnel, but was not stopped at any barriers. Please let us know. The company that runs the crossing are just a bunch of con-artists. You can also make a representation by post by filling in the form on the penalty charge notice and posting it to: Dart Charge Enforcement
Ive seen something about a 14 day exemption for the first time being late to pay the charge, is that true? I wonder how foreign non-english reading drivers cope? Well why cant we have 14days to pay . Traffic backed up at least 2 miles on way back as bridge was closed due to high winds, so was worried I would not get to airport in time. I think making an online payment or on the phone (when it starts working again) would be the best bet. Hi, I crossed the bridge at around 5pm on Monday 5th Oct. We subsequently received two penalty charges. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? How much did they charge you on the credit card? Apparently this system does not work very well anyway. My son used the Dartford Tunnel a few weeks ago. The Notice says, you have to pay a penalty of 70 Pounds, but if you pay within 14 days, you only have to pay a reduced penalty of 35 Pounds. this seems like a bit of a mess to me and probably why Humber Bridge are holding back on implementing their similar scheme with everything already in place, anyway looks like we crossed twice at easter on way to and from France unaware of the its introduction in Dartford seeing no signage or media warning of its introduction. At least on the M6 toll road you are given the opportunity to see prices and if you dont agree, an access road off. Do DART have to contact me within a specific time period of the offence? Lets see if they are human. Was it the first offence? This will give you plenty of time to pay before you fly. I just phoned them (0330 300 0120) and explained that I didnt have a clue there was a toll in operation as there were no signs or toll booths. MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. Do you think now I have paid that I should not expect a fine? I frankly cant be bothered with using the crossing again even if I do succeed in appealing, its about the same length of journey round the M25 if I go north or south, and I cant for one second believe the toll booths were removed to alleviate congestion considering everyone still has to pay the 2.50 charge, plus a huge number of people a lot being occasional users must be getting fined for getting it wrong. So I paid the 5 return charge around 4:30am, so four and a half hours late, and hoped for the best. Changed to Dart Charge but was assured that we could still use the Tags for any hired vehicles we were using. Try appealing to their better nature and when that fails sorry if send the name of the company through and we will add it to our hall of shame or should that be haul or shame! With more than 42 years experience of providing airport parking and hotels, we know how important it is to offer impeccable service and provide products that travellers can trust. You should have a barrier so that you could swipe a card or give people 7 days to pay. Iam from abroad. At home I read a lot and many things about the payment and I needed a lot of time (no good English) I will tray to pay tomorrow and for the next time: can I pay in shops all over the UK with the sign payzone? I have appealed and await the response. You will then be asked to pay the PCN. Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). I paid the 7.50 over the phone and they emailed a receipt. If they think until the parking ticket is unfair, the south ramp takes you directly to our doorstep uno. this is my first time to pay dart charge and I did not know have to pay both way and I did pay only one way not pay on return. Please treat this letter as both my grounds of appeal against any PCN you might issue, and as customer feedback for your operations director. making a representation. I used the crossing twice for the first time in 2 years yesterday evening, with my pound coins ready. The people using taxes for military use, to go to war and kill innocent civilians, men, women and children they are the criminals. I also attempted to use the Pay a penalty charge notice facility on your website but it would not accept any information from me without a PCN number. Like this, you get to confirm whether a payment was made or not. Now, today, nearly 11 months later I have had a PCN for 107.50. I think Ill make a FoI request to see if George is the helpful Northern soul he purports to be. Do I expect to receive a hefty penalty or do I still have the chance to pay the normal tariff. Go online click on one off trips etc. just to make it fair i think best thing to do is send the people letter to pay 2.50 and then if they dont pay within 14days they can be charge 35 . I will let you know how I get on with the car hire company, although they havent been to helpful so far! You should at least be able to escape one of the fines as it was your first offence. I know the UK Govt doesnt care but at least I feel I had a way to strike back! I very reluctantly paid the 600 fines which meant we literally didnt eat for a few days and since then I go out of my way to drive around the toll via the Blackwall tunnel. Dont use any unofficial websites when making a Dartford crossing payment. Hope to be keeping you up to date on the current practice if they have. But far more should have been done to address the change in the system. Do you know if they have abandoned that practice? Penalty Charge Notice Sent to Old Address even after ontime DVLA - RAC I could put in any number plate and pay, even if the vehicle has not crossed. Choose Pay or challenge a PCN (Penalty Charge Notice) then click Next button Yes, I fully agree with you Alan. We forgot to pay and a letter was sent, fine. It should have done for a first offence. They are saying that a penalty charge notice was issued on 09/02/2015 but I never received this. The red C is not enough put up some signs, feels like a honeytrap to catch people. ICO No: ZB338550. Make sure you swerve the fine with APH.com here. Job done i then used it on the 8th of Feb 2015. I do recognise that has a recent history of making another slightly late payment, but there is no evidence that Dart Charge took that into account when actually issuing this PCN. I then heard nothing from them until now when I received a final notice of rejection stating I should have known about the charges and my fine has increased to 70. Decision: Go to dart on https://www.gov.uk/pay-dartford-crossing-charge Signs need improving, the C for congestion charge needs to be removed, the silly name needs to be replaced with the recognisable word toll and the deadline for payment needs to be significantly longer. 2. the nearest PayZone point to us is 4.9 miles away from me in a direction we never take so if we didnt want or have the ability to pay on line it would be nearly a ten mile round trip thats good for the ozone layer isnt it! 4 months later (!!!) I challenged them and he spoke to his supervisor who said yes I could pay the 2.50 Wtf Until the 31st of March 2016!!! Find a quiet corner and scream very loudly we feel for you! Hi If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. Husband will not be impressed with me getting a fine!! So, what happens if you do not pay a penalty charge notice (PCN) inside the 28 day grace period? Vehicle hire company said we dont know where you work, or what roads you use. They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. Could someone please have a look to see if there are any "holes" in it. Hopefully matter is now closed. , and email your request to info@highwaysengland.co.uk. Was this the first time you have forgotten to pay? Its a money-making scheme. rather than fined. I agree with Alan its nothing but a big brother government scam. BY CHEQUE OR POSTAL ORDER: write the PCN number on the back of a cheque or postal order payable to 'Dart Charge' and send to Dart Charge, PO Box 842, Leeds, LS1 9QF. Surely there must be a limit as there would be for a speeding fine by the police. On my latest challenge today they have again said they have now flagged any photo read by the computer as my registration to require human confirmation so it can be changed to the correct registration ending L. I have no issue with the people at the call centre, they are all very professional and polite but the computer recognition system clearly doesnt work and their manual actions so far do not resolve those problems either. Is there a time limit within which the Dart Charge penalty notice has to be issued? And by us consenting, contracting and complying we are then complicit by paying money by way of taxes for them to use, thus becoming an accessory to the crime. You should contact the hire firm and get the number plate. I went to Bluewater shopping centre, coming from Birmingham, last Friday 6/11/15 & completely forgot to pay the congestion charge until Monday 9/11/15.I subsequently paid the 5 for rtn journey. Dart Charge Warning - London Message Board - Tripadvisor Just wait for the notice to arrive. Also people should be able to pay by post after the crossing made. There are no signs anywhere to say how much the charge is, and anyone who has never used the crossing before could easily miss the payment signs, which are vague in the extreme. Seems like robbery to me. I have this today and went to go work and my car has been clamped and I have spent all day sorting it and got wait see what the court says.the debt company wont respond and the dart people told me I have wait.even thou I paid next day and proved bank street ate me too!! Its not the extra 3 that they asked for, its the principle of the fact that it was their computer system that told me what to pay. We are sorry to hear about the disappointment of the operation not going ahead and hope you get good news soon. How to Appeal Against a Penalty Charge Notice PCN Fine in UK - THE UK RULES 2 months later, a letter in French and posted in Sweden arrived at our Swiss address. This is quite a common oversight. One of these is that you are the owner of the vehicle. Trawled for ages thru the website but could find no info about the Tags. Do I get 14 days notice to pay the forgotten toll payment or is there a LATE PAYMENT FINE already charged against me. Pretty disapointed that i had opened an account and monies were taken without my permission. You need to call them on 0300 3000 120 (charged at local rate) and someone there should be able to help. There is no way to alter the amount so if it asked for 3 I could not have just paid 2.50. 425 to release it because of unpaid Dart charge. What it does not say is that paying before you get a letter just puts your cash in credit and is not used to pay for crossing. Pay penalty charge - Dart Charge - GOV.UK Herve. Used the Dartford Tunnel Sunday 24.08.15 I have three factual comments. Since I was calling from SPAIN, yes SPAIN, at whatever extortionate amount my provider was charging, the call was probably more than the crossing. I wrongly assumed, because I saw no signs, that because of delays and works, that people were just being let through. Have you forgotten something? . If you are not aware that there is a contact being offered then how can you have agreed to the contract to cross for payment? Appeal to the independent adjudicator: If your appeal is one of the few that are rejected, you can take it to an independent adjudicator. This is for two reasons. Yes, you can. There doesnt seem to be any way of checking that the toll has been paid. This will result in many tourists being hit by charges through no fault of their own. This shows there is something fishy going on inside the department or the management of Dartford crossing charge. The latter may also have made an honest mistake or may not have understood the system and the appeal system is there to sort them out from the chancers. Their records show I had paid and this charge certificate has been sent out by mistake. chapter name 1night's black agents solo ops by gareth ryder-hanrahan 2night's black agents: solo opscredits publ. I havent received a PCN and am worried that I will now have missed the 14 day deadline (albeit without receiving a PCN) and will be charged 70, possibly for each journey. The Dartford Crossing charge: what, how and why you pay it - RAC Thank you! I came through the crossing; no idea about how/where or indeed if I have to pay. Lets just hope the Dart scheme is found to be illegal like the York Lendal Bridge was but of course that just means the Council will have to pay a fortune to refund all the illegally-taken fines, which means the local council-tax payers will have to make up for this idiotic scheme.