Look at all the reviews. Sent collection notice for a bill with a wireless provider I have never used. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. I paid them in full. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. They are billing me for something I've never had from them. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Your credit score will be affected by this Company. Enjoy reading our tips and recommendations. I called sprint back and spoke with a gentleman this time. Re: Sprint sent account to collections, Convergent Outsourcing. It dropped off after a while. If there is no email on file, the consumer will be mailed a copy of their receipt. My ultimate goal is to get the collection account off of my credit reports. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. Can I get some insider knowledge or feedback? The only advice I can offer you is not to feed into their urgency. Further information is available in our FICO Data Privacy Policy. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. I have never purchased anything from this company and am not familiar with this billing. Hello all. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. It took a few people and tries but they are finally deleting. Phone 2 hrs, transferred numerous times and then they hang up! We sent you several validation notices. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. All rights reserved. All rights reserved. We're available to help by phone at 1-800-444-8485 or online through our contact form. Hiding negative complaints is only a Band-Aid. Press question mark to learn the rest of the keyboard shortcuts. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I had new devices on T-Mob so any blacklisting didn't affect me. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. They said they didnt do that when clearly they did because it is listed as paid on my credit report. I'd only worry if they fail to indicate that you paid the debt. I never signed a contract). Check your credit report 30 days after you make your first payment. Received several calls from this Company. Learn more. People would take advantge of it, skip a payment, and get a deletion. Convergent Outsourcing does not accept payment in exchange for credit deletion. I suspect the contract was hidden in the purchase of the I pad. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. Many factors affect your FICO Scores and the interest rates you may receive. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. Typically, Convergent Outsourcing is a tough egg to crack. My tertiary goal is to pay as little as possible. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. All rights reserved. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. We have been in business since 1950 and are a longtime member of ACA International. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . They're just trying to meet their own metrics. Convergent Outsourcing is a legitimate debt collection company. I need some advice on how to proceed with this collection account. I asked if she was sure and she said yes. If that means pay in full, so be it. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. How did you get in contact with them i need to pay something off but cant reach them. This reply is in response to your complaint we received from the CFPB. I would discuss with them there was no contract. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. The letter needs to explain the reason for your late payment and why youre requesting removal. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Convergent is required to password lock receipts due to housing sensitive information. Watch to learn more! Convergent Outsourcing was the most recent CA to report on this debt. General statment of, "according to sprints policy we cannot delete it. This is what I just went through. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. . You can enter your email address to have a copy of the chat transcript emailed to you. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. FTC's website on credit. Copyright 1997-2023, Ripoff Report. Improving your credit takes time, but its worth it. She said to give them a call and try to settle for less with them. More details on software and accessibility are available at WebAIM.org. I paid them today, now waiting to see what will happen. Shortly after paying it off they noted on my credit report that the debt was cleared. Why do these companies have such power to impact your credit so easily. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. I will keep you posted on how/if it gets reported this month and going forward. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Doubt they will remove it. SAVE THE CHAT! I just went through this, except the CA for mine was ERC. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Thank you, you have successfully subscribed to our newsletter! You may try a GW campaign with OC. I called the Federal Bureau of Consumer Protection and filed a report. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). FTC's website on credit. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Somehow before I did they bought the debt and are reporting it. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? The contact details for Convergent Outsourcing are: 800 SW 39th Street. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Maryland Residents: This agency is licensed as NMLS ID # 930053. Some people have been lucky and it was deleted right away, though. Convergent Outsourcing is not a scam. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I am not paying them another dime. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. It will pass in time. At this time, we can only discuss payment plans over the phone. I have been receiving calls periodically, have not answered these calls. The agencies are much more likely to sue now then in the past, even over small debts. Further information is available in our FICO Data Privacy Policy. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I don't dispute that I ever had a Sprint account. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. - Make the payment with them through chat. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. So I called the number listed he ask for last 4 of my SS# and address. Learn more. Convergent Outsourcing, Inc. is a debt collection agency. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. Please call us at 1-800-444-8485. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. So, now I'm not sure how to handle this. They are now reporting the account as $0 balance but refuse to remove the account . After reading discussions on this forum, I spoke with Sprint and paid them directly. If so, what's the best way to have them do this? It may not be copied without the written permission of Ripoff Report. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. They are more diverse with the types of debts they collect than most collection agencies. I just want to know who to pay to make sure things are taken off of my reports. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. If a CA buys a debt they can report as if they were the OC. They're trying to collect $2,200.39 of which I have no idea what this is. Copyright 1997-2023 Ripoff Report. They should be able to see whether there was or not and whether you need to deal with sprint. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. I would just continue trying and hope to get someone who will delete. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. ConsumerAffairs is not a government agency. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We value your privacy. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. He confirmed that after paying CO, Sprint would delete the account from my CRs. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I have not had business with Dish for over 3 years and left them with a $0 balance. Don't dispute again, it will come back validated. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I received a letter from Convergent saying sprint placed my account with their office for collection. I have the same collections from sprint thru convergent outsourcing on my credit report. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It's a scam to collect money from people who pay what they owe. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. They also collect medical debts. I confirmed with T-Mobile that my account is 0. I owe 1,700. We also understand that you may be hesitant to give your information over the phone or online. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Apparently it's some kind of credit card or something. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Since they were on leases that left me on the hook for around $1400. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. They say Im past due in the amount of,$1,613.85. In business since 1950, Convergent is one of Americas leading collections agencies. If you weren't paying on it then it went to collections. I suppose they need to provide: Proof of contract - with sign-on and termination dates. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Convergent Outsourcing help. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Or, should I try to handle it through Sprint (since they own the debt). Dorado, PR 00646, Metro Office Park Except when it drops off the credit report. After you submit your information, calls to your number will stop within 24 hours. Show proof if you have. Rude! Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Work with Sprint directly if they still own the debt. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. b***@convergentusa.com. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Convergent Healthcare | 3,323 followers on LinkedIn. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. They need to be investigated for fraud!!! When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Press J to jump to the feed. Also make sure to file a complaint with your state attorney generals office. Deletions are a courtesy and some do it. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. If it is their collection dept., did you try to get them to recall the debt? We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. Convergent Outsourcing, Inc. is a debt collection agency. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Note: I recorded both Sprint phone conversations. This company is horrible. He said he was looking for Teresa **. Tell us has your experience with this business or person been good? PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Payment FAQs How do I find my account number? Like it or not. Stop breaking the law. The agent asked some questions, and at first I thought I was talking with someone from Sprint. to the credit bur. My secondary goal is to get this removed ASAP. If the collections debt is paid there would be nothing to put on the credit. I don't believe that I owe what Sprint claims that I owe. They wont respond to anything but complaints saying they have validated it which is a complete lie. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Be the first one to find this review helpful. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. For more information about reviews on ConsumerAffairs.com please visit our If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Copyright 2022 Consumers Unified LLC. I called Dish to confirm this and they said they have no record of a debt. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Offers may be subject to change without notice. Who is ED Magedson - Founder, Ripoff Report. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. All Rights Reserved. Corporate Advocacy Program: How to repair your business reputation. Never make an agreement with a debt collection agency over the phone. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. :'(. I was a month to month plan. Join our community, read the PF Wiki, and get on top of your finances! After I paid, I they say I don't have acc. Companies across the United States contact us to help them recover debts. They are so good at disguising themselves they even have an official looking form. I would even consider pay for delete in full. (Sales might work too, you just want someone who can take your payment). All rights reserved. geez that hurt but the future right? - You can ask them if you pay in full right now, will they delete the Convergent collection. I was able to settle account for $500, which is a victory as the original amount was $1083. I was making payments via automatic draft. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. If you have questions or need to make a change to your account. Unfortunately, you cannot get your account number online at this time. Many factors affect your FICO Scores and the interest rates you may receive. If you would like to make payment online instead of over the phone, you may do so on our website. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. That's if they're reporting. I also called convergent and they only collecting on sprint behalf. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Even if someone you speak to says no, try someone else or on another day. If this is the case, consider contacting a professional credit repair company. We value your privacy. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Further dinging score. Consumers want to see how a business took care of business. Read More . I was told I owed Cox communications 200 dollars from over 5 years ago. Bryan Sankey's Phone Number and Email Last Update. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! The consumer can also call and request a copy to be sent to their physical address or their email. This one so contrived, premeditated, using a fake name and explanation. This company doesn't seem reputable. Hence, the persistent phone calls and emails. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Do I need to get them to prove what I owe? Convergent Outsourcing is one of America's leading collection agencies. I received a collection letter that I owed T-Mobile 166.80. If you have questions or need to make a change to your account. In full! They actually are a debt collections agency. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I pay for that service through Frontier Communications who by the way ** me up from the onset. They might say yes or no. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. How long does it take for my credit report to update after I make a payment. He said this Teresa ** could have had this phone number before it was given to me. Work with Lemberg Law out of Wilton, CT. I've slowly over the past few years been getting some negative information removed from my credit report. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. IF they said yes, it would be deleted, confirm with them again after paying. So I paid them 2 payment Dec. And Jan they took out of my banking acc. As of April 1st, 2020, Sprint is now part of T-Mobile! I know this thread is a few months old but I thought I'd share my experience. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Maybe a pay for delete will help me save some money. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. This morning I received a phone call from a debt collections agency Convergent Outsourcing.