In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Pay online To Make a Payment Online, visit your account. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. * Please note we need 4 business days notice to process your vacation stop online. Yes. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Mr. **** was notified of the rate increase via email one month prior to document.write ("?zoneid=5&block=1&blockcampaign=1"); After your first bill, charges will be at the stated rates less any credits. Unfortunately, this can sometimes increase wait times. Phone: 660-747-8123. Speaking of ads, the coupon section is a plus! What is the paper statement fee and is there a way to avoid it? Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. No. We sincerely apologize the trouble Ms. ******* had starting No. * Please note we need 4 business days notice to process your vacation stop online. Choose . Get up-to-the-minute news sent straight to your device. My bank didi not have any such record of a 40 dollasr deposit. I waited for a payment until January 4, 2021. Yes. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. How do I Check into Hotels Anonymously & Discreetly? Submitting a response indicates a willingness to work with customers to make things right. Tell the company that you are going on vacation and the dates you will be gone. Yes. Fortunately, you can easily have your paper delivery put on hold while you are away. Get started today. International Association of Better Business Bureaus. When you receive an email from us, scroll to the bottom of the email and click unsubscribe. if (document.context) document.write ("&context=" + escape(document.context)); The full amount of any balance over $10.00 will be returned. If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. He agreed to close both accounts and issue me a refund. refund of $14.72 was approved on Friday March 25, 2022 and went back to Ms. ******** Can You Bring a Defibrillator on an Airplane? content.While we are disappointed that you are not enjoying 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); Calling the company should take care of it, but the carrier may forget and deliver it anyway. First check your spam and junk files, then go to the search box in your inbox and type "Arizona Daily Star." Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. //]]>-->. Business hours: 8 a.m. to 5 p.m. Monday through Friday. .99 a month to $9 a month, still a significant discount off our regular rate of Our websites are complicated pieces of interconnected software and our partners occasionally make changes to their systems that break functionality. Is it possible to pay every 3, 6 or 12 months rather than monthly? I called again and complained. The representative Start a new. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. They did not respond. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. Open your GooglePlay app and goto the menu. Zero stress. If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). All print subscriptions include Full Access to our online content. The Activation process simply links your print account information with the online tucson.com, opening our entire website, and all digital products to you with no restrictions. mobile@tucson.com, Retail Display Advertising get her started right away. There is no paper statement fee if your account is set up on EZ pay. Report Breaking News:. This can usually be found under the "About" option under Help or settings menus. I called again, because I did not receive a payment through the mail. They said that a paymenbt would be mailed to me because they could not credit my account. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. if (document.context) document.write ("&context=" + escape(document.context)); It is now March 19th, and I have received no refund or acknowledgment. $5.02 for the last payment he submitted. That fact is important to this matter. The Arizona Daily Star contracts individuals to deliver newspapers to our home delivery subscribers each morning. Yes. You can easily find the terms and conditions for your subscription by visiting. What is YES! If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. If you haven't yet registered your account, it's easy. Holiday hours vary. Yes. Emailed - ignored. What should I do? 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); She can contact me What would you like to do with your vacation papers? No. If you are still having trouble, email customer service at circulation@tucson.com. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and told the Daily Star that I did not want to get charged for those dates. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! Im really enjoying it! The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! i understand the Star is not delivered in our area. 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. Check out the best The Arizona Republic subscription offerings at. However, when you are going on vacation, the last thing you want is to have your newspaper delivered. * Please note we need 4 business days notice to process your vacation stop online. if (document.mmm_fo) document.write ("&mmm_fo=1"); Report Breaking News: 520-573-4101 or. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. Sign in to your account in the app to unlock your unlimited access. A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. First, make sure you have Activated your account. If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. Yes. Rather, any price adjustments will be made at the end of prepaid terms. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. assured her we are working on resolving her missed deliveries and applied two The librarys phone number is 520-791-4010. Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. How Easy is it to Cancel Arizona Daily Star? Premium Editions are published to provide additional information and value. How do I get a Full Access Subscription to the Arizona Daily Star? '&charset='+document.characterSet : '')); Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Subscribers receiving the printed edition get Ad-free access to our USA TODAY Crossword puzzle! document.write ('&cb=' + m3_r); document.write ("'><\/scr"+"ipt>"); If you can't deliver a paper I don't want emails from the Star. Do you offer redelivery if my paper was wet, damaged or missing? Closed Saturday and Sunday. Can I get that lower price? if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ In these instances, we have partnered with the local United States Postal Service. Click "View Information" and sign in if asked to. Place classified and announcement notices or grow your business with advertising and marketing solutions. I signed up for a free e-newspaper trial, but didnt receive an e-mail. While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. Call them if the newspaper delivery does not resume as scheduled. Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Depending on Ms. ******** banking institution it may take 5 to 7 On this day, I was told that a refund had been credjited to my debit card. If something should happen, and you will not be returning on the scheduled date, just call the paper company and let them know that you need the suspension extended. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 apologize it has taken multiple attempts to resolve Ms. ****** billing inquires. Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. Email a description of the issue to e-edition@tucson.com. Sunday: 7:00am - 11:00am We sincerely apologize for Ms. ***** ****** if (document.context) document.write ("&context=" + escape(document.context)); document.write ('&cb=' + m3_r); I love that there are no ad banners or any other moving parts with this app. Why? and would like to offer Ms. ******* a three-month complimentary digital subscription If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. document.write ("-->,